We gladly accept returns on all items that are unused and in original packaging. The buyer must contact us within 14 days of receiving the item to obtain RMA number. The buyer must pay return shipping; unless the item was sent incorrectly or if there is an error in the listing. Once received, we will inspect the item and issue a refund; less our original shipping cost to you (this applies to ALL orders, including those with free shipping) and a 15% restocking fee will also be charged. We will not accept any returns that are over the 14-day period. **Note: Items Returned Without An RMA Number Will Not be Processed.